Ecommerce and marketplace orders
Bring orders into ByDesign and return stock and delivery updates to the sales channel. Define ownership of customers, products, prices, cancellations, and returns before building the flow.
Tivoli designs and builds SAP Business ByDesign integrations for ecommerce, logistics, finance, suppliers, partner platforms, and internal applications. We connect the systems around ByDesign with maintainable APIs and middleware, then make the flow observable enough to operate with confidence.
30 minutes with an engineer to review your systems, constraints, and next step.
OData and SOAP EDI and file exchange AWS, Azure and BTP
The useful integration is rarely just field mapping. It has to understand document status, master-data ownership, validation, timing, and what should happen when either system is unavailable.
Bring orders into ByDesign and return stock and delivery updates to the sales channel. Define ownership of customers, products, prices, cancellations, and returns before building the flow.
Connect fulfillment instructions, shipment events, tracking references, and delivery confirmations. Agree how shipment identifiers link to ByDesign deliveries and how missing or repeated events are handled.
Automate sales orders, invoices, dispatch advice, and partner-specific document formats with validation at each boundary.
Plan how payments, fees, refunds, and settlements match ByDesign invoices and accounting records. Define reconciliation rules with finance and route unmatched transactions for review.
Connect catalogs, baskets, purchase requests, purchase orders, confirmations, and supplier documents.
Build the last-mile connection when a standard integration does not cover the required process or data model.
We start by deciding what must be authoritative, synchronous, recoverable, and visible. The technical design comes after those decisions, not before them.
Define the source of truth, document lifecycle, volumes, timing, custom fields, and exception paths.
Assess standard web services, custom OData services, SOAP operations, file exchange, and extension points.
Implement transformation, validation, authentication, queuing, idempotency, and business-specific routing.
Test duplicate messages, partial updates, expired credentials, unavailable endpoints, and recovery procedures.
Deploy monitoring, useful operational alerts, reconciliation tools, documentation, and a clear support path.
These examples show the kind of process-specific engineering Tivoli takes on around SAP Business ByDesign.
Invoices, sales orders, delivery notifications, mapping, and validation automated between ByDesign and external partners.
A serverless AWS flow that ingests logistics events, transforms them, and writes status updates back into ByDesign.
A connected purchasing flow that transfers a supplier basket into ByDesign as a purchase request without re-keying.
Good answers here usually determine whether the project stays small and dependable or becomes unnecessarily complex.
Start with one complete order journey: order creation, customer and product matching, fulfillment, and returns. We review your channel setup and available interfaces before confirming scope, including stock ownership and how failed updates are recovered. The implementation depends on your accounts and ByDesign configuration.
First decide whether you need shipment creation, labels, tracking updates, or a combination. We assess the carrier services available to your account and the corresponding ByDesign delivery process. A tracking flow and a full shipping workflow have different scopes; label generation is not implied by tracking support.
A payment confirmation alone does not explain fees, refunds, or settlement differences. We review the payment records you can access, the ByDesign posting process, and finance's reconciliation rules before proposing an integration. Available interfaces and account permissions need to be confirmed first.
No. BTP can be the right platform, especially inside an established SAP landscape, but many integrations can run effectively on AWS, Azure, or focused custom middleware. The decision should reflect existing skills, governance, integration requirements, and operating cost.
Depending on the business object and operation, the options can include standard SOAP web services, standard or custom OData services, analytical OData, file-based exchange, and interfaces exposed by an extension. We review the tenant and process before selecting one.
Yes, where the selected ByDesign service supports the required operation and the business rules permit it. The design must also handle validation messages, document status, custom fields, and retry behavior safely.
Often. We can review interface behavior, logs, message duplication, error recovery, security, and operational ownership, then improve the weakest parts without rebuilding the whole flow.
Bring the two systems you need to connect and one example transaction. In a 30-minute technical call, we will review feasibility, dependencies, and the next step toward a scoped estimate.