SAP Business ByDesign integrations

Tivoli designs and builds SAP Business ByDesign integrations for ecommerce, logistics, finance, suppliers, partner platforms, and internal applications. We connect the systems around ByDesign with maintainable APIs and middleware, then make the flow observable enough to operate with confidence.

30 minutes with an engineer to review your systems, constraints, and next step.

OData and SOAP EDI and file exchange AWS, Azure and BTP

Process first The integration follows the business transaction, not a generic connector template.
API appropriate OData, SOAP, files, events, or EDI—selected for the actual interface and volume.
Cloud pragmatic AWS, Azure, or SAP BTP according to fit, ownership, and operating cost.
Built to run Failure handling, logging, reconciliation, and support are part of the design.

Systems around ByDesign

The useful integration is rarely just field mapping. It has to understand document status, master-data ownership, validation, timing, and what should happen when either system is unavailable.

Ecommerce and marketplace orders

Bring orders into ByDesign and return stock and delivery updates to the sales channel. Define ownership of customers, products, prices, cancellations, and returns before building the flow.

Logistics, warehouses, and carriers

Connect fulfillment instructions, shipment events, tracking references, and delivery confirmations. Agree how shipment identifiers link to ByDesign deliveries and how missing or repeated events are handled.

Trading partners and EDI

Automate sales orders, invoices, dispatch advice, and partner-specific document formats with validation at each boundary.

Payments and financial reconciliation

Plan how payments, fees, refunds, and settlements match ByDesign invoices and accounting records. Define reconciliation rules with finance and route unmatched transactions for review.

Supplier platforms and procurement

Connect catalogs, baskets, purchase requests, purchase orders, confirmations, and supplier documents.

Specialist SaaS and internal systems

Build the last-mile connection when a standard integration does not cover the required process or data model.

From interface to stable operation

We start by deciding what must be authoritative, synchronous, recoverable, and visible. The technical design comes after those decisions, not before them.

  1. Map the transaction

    Define the source of truth, document lifecycle, volumes, timing, custom fields, and exception paths.

  2. Select the ByDesign interface

    Assess standard web services, custom OData services, SOAP operations, file exchange, and extension points.

  3. Build the integration boundary

    Implement transformation, validation, authentication, queuing, idempotency, and business-specific routing.

  4. Prove the failure cases

    Test duplicate messages, partial updates, expired credentials, unavailable endpoints, and recovery procedures.

  5. Roll out with visibility

    Deploy monitoring, useful operational alerts, reconciliation tools, documentation, and a clear support path.

Integration work delivered

These examples show the kind of process-specific engineering Tivoli takes on around SAP Business ByDesign.

Trading-partner EDI

Invoices, sales orders, delivery notifications, mapping, and validation automated between ByDesign and external partners.

Shipment event tracking

A serverless AWS flow that ingests logistics events, transforms them, and writes status updates back into ByDesign.

Supplier webshop purchasing

A connected purchasing flow that transfers a supplier basket into ByDesign as a purchase request without re-keying.

Before the integration starts

Good answers here usually determine whether the project stays small and dependable or becomes unnecessarily complex.

Planning a Shopify, Amazon, or eBay integration?

Start with one complete order journey: order creation, customer and product matching, fulfillment, and returns. We review your channel setup and available interfaces before confirming scope, including stock ownership and how failed updates are recovered. The implementation depends on your accounts and ByDesign configuration.

What should a DHL or FedEx integration cover?

First decide whether you need shipment creation, labels, tracking updates, or a combination. We assess the carrier services available to your account and the corresponding ByDesign delivery process. A tracking flow and a full shipping workflow have different scopes; label generation is not implied by tracking support.

What needs checking for Stripe or Worldpay?

A payment confirmation alone does not explain fees, refunds, or settlement differences. We review the payment records you can access, the ByDesign posting process, and finance's reconciliation rules before proposing an integration. Available interfaces and account permissions need to be confirmed first.

Do we need SAP BTP for a ByDesign integration?

No. BTP can be the right platform, especially inside an established SAP landscape, but many integrations can run effectively on AWS, Azure, or focused custom middleware. The decision should reflect existing skills, governance, integration requirements, and operating cost.

Which ByDesign APIs can an integration use?

Depending on the business object and operation, the options can include standard SOAP web services, standard or custom OData services, analytical OData, file-based exchange, and interfaces exposed by an extension. We review the tenant and process before selecting one.

Can you write data back into SAP Business ByDesign?

Yes, where the selected ByDesign service supports the required operation and the business rules permit it. The design must also handle validation messages, document status, custom fields, and retry behavior safely.

Can an existing integration be stabilized instead of replaced?

Often. We can review interface behavior, logs, message duplication, error recovery, security, and operational ownership, then improve the weakest parts without rebuilding the whole flow.

Replace manual handoffs with a reliable integration.

Bring the two systems you need to connect and one example transaction. In a 30-minute technical call, we will review feasibility, dependencies, and the next step toward a scoped estimate.